Team Lead HR Service Excellence Hub

Location:

Maia, Norte, PT, 4470-116

Onsite / Hybrid / Remote: Remote (> 50% remote)

Your Responsibilities:

Interface alignment with stakeholders (HR Region, HR BP, COE);
Disciplinary and technical management of the HR Excellence Hub in line with the defined objectives;
Leading, coaching, and developing the HR Excellence Hub team to ensure high performance and effective collaboration;
Developing and implementing the long-term goals of the HR Excellence Hub;
Ensuring compliance with company guidelines and legal regulations;
Analyzing and improving HR processes in the Excellence Hub to increase efficiency and quality;
Setting up, develop and optimize HR Excellence HubTiering Model to promote innovation and continuous improvement within the HR Excellence Hub, including the further development of self-service system solutions;
Ensuring excellent customer Service for internal and external stakeholders (linked to ENERCON's People Experience Management) and seamless integration with ENERCON's HR-IT landscape;
Collaboration with the HR Regional Heads, CoEs, Product Owners and Process Owners;
Producing regular reports on the performance and activities of the HR Excellence Hub (lead times, quality, efficiency etc.) and ensure integration into ENERCON's HR data analytics approach and HR cockpits;
Analysis of data and trends to support decision making on further topics in the HR Excellence Hub.

Your Qualifications:

Bachelor's or Master’s degree in Human Resources, Business Administration, Organizational Psychology, or related field;
5+ years in HR roles, with at least 2 years in a leadership or supervisory position;
Strong leadership and coaching abilities;
Excellent communication and stakeholder management skills;
Knowledge of relevant HR policies and procedure;
Familiarity with HRIS systems (e.g., SAP SuccessFactors) as a plus;
Fluent English is essential, German as a plus;
Excellent communication skills;
Experience working in multinational environment.

Your Benefits: